Phone on a linen table showing a map with location pins

Answers · 16 questions

Straight answers, no filler.

The questions Canadian small business owners ask us most — answered properly and kept short.

Getting found locally

Why is my website not showing up on Google?

Usually one of four things: the site is too new or blocked from being indexed, it has no Google Business Profile attached to it, the pages don't mention the town and service people search for, or you're checking while signed in and seeing personalised results.

Read the answer

Is a Google Business Profile free, and do I need one?

Yes, it's completely free, and for a local business it matters more than your website for getting calls. It's what puts you in the map results and shows your hours, phone number, photos and reviews.

Read the answer

How do I get more Google reviews without annoying customers?

Ask in person at the moment the customer is happiest, then send one short text or email with a direct review link. Never offer discounts or gifts for reviews — that breaks Google's rules and can get them removed.

Read the answer

How long does local SEO take to work?

Expect small movements in four to six weeks, meaningful change in three to six months. Google Business Profile fixes can show up in days; rankings for competitive service searches take longer.

Read the answer

Should I run Google Ads or wait for SEO to kick in?

Run ads if you need work in the next month and can afford a test budget; rely on SEO if you can wait a few months for enquiries that don't cost per click. Most small businesses do best running a small ad budget while the free side builds.

Read the answer

Will AI search replace Google for local businesses?

It's changing how answers are shown, not removing the need to be findable. Assistants like ChatGPT and Google's AI answers pull from the same places — clear pages, business profiles and reviews — so a site that states facts plainly tends to get quoted.

Read the answer

Get your website handled for $99 a month.

Tell us a little about your business. Once you sign up, onboarding is a few quick questions — or a call if you'd rather talk. Live in about two weeks.

No setup fee. Month to month. Canadian team, Canadian hosting.